RETURN POLICY 

60-Day Money Back Guarantee

Our refund policy is designed to ensure customer satisfaction. If for any reason you are not satisfied with your results, you can request a refund within 60 days. 

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Last updated: June 2025

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general

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

 

We offer a 60-day money-back guarantee. If for any reason you are not completely satisfied with your product, please contact us within the first 60 days so we can further assist you. Please note that we do not cover the return cost. 


To start a return, you can contact us at info@quasarous.com. 

damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please contact us at info@quasarous.com. 

refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.


If more than 15 business days have passed since we’ve approved your return, please contact us at info@quasarous.com